Privacy policy

Last updated: 1 November 2026

Who processes your data?

The data controller is SAS MH Food (Saint-Nazaire Trade and Companies Register 991 829 789), Aki Ramen restaurant, 18 avenue de la République, 44600 Saint-Nazaire, France – contact@aki-ramen.fr. We have not appointed a data protection officer (DPO), as this is not mandatory for our activity.

What data, for what purpose, on what legal basis?

1. Your messages

When you write to us (email, social networks), we use your name, contact details and the content of your message solely to reply to you. Legal basis: our legitimate interest in answering our customers (Article 6(1)(f) GDPR).

2. Click & Collect orders and delivery

The website takes neither orders nor payments: the “Click & Collect” and “Uber Eats delivery” links take you to third-party services, which process your data under their own privacy policies. We only access the information needed to prepare your order.

3. No online reservations

We do not take reservations: the website does not ask you for any personal data to come to the restaurant.

4. Audience measurement and interactive map

Only with your consent, and service by service, we may measure site traffic with Google Analytics and display the map with Google Maps (Article 6(1)(a) GDPR and Article 82 of the French Data Protection Act). Details are on our Cookies page.

How long do we keep it?

• Your messages: for the time needed to handle your request, then 12 months at most.
• Technical backups: 14 days, on automatic rotation.
• Audience measurement: cookies for 13 months at most, statistics kept for 14 months by Google.
• Your cookie choices: 6 months for each service, after which you are asked again.

Who has access to it?

• Authorised members of our team, each with a personal account and access rights limited to their tasks.
• Our processors, bound by contract and by confidentiality: Hostinger (Lithuania, European Union) for website hosting and sending emails; Google Ireland Limited for audience measurement and the interactive map (if you accept them).
• Administrative or judicial authorities, only upon lawful request.

Transfers outside the European Union

Google Analytics and Google Maps may involve a transfer of data to Google LLC in the United States, governed by the European Commission adequacy decision of 10 July 2023 (EU-US Data Privacy Framework). Each of these services is only loaded with your consent.

Your rights

Under the amended French Data Protection Act of 6 January 1978 and the GDPR, you have the right to access, rectify, erase, restrict, port and object to the processing of your data, the right to withdraw your consent at any time, and the right to set instructions regarding your data after your death.

To exercise them, write to us at contact@aki-ramen.fr or by post to SAS MH Food – Aki Ramen, 18 avenue de la République, 44600 Saint-Nazaire, France. We reply within one month.

If you believe your rights are not being respected, you can lodge a complaint with the CNIL (French data protection authority): 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 – www.cnil.fr.

Security

The website is served over HTTPS; the management area is protected by personal accounts, passwords stored in irreversibly encrypted form and role-based access rights; data is backed up daily.

Changes

This policy may change. The version in force is the one published on this page, with its update date.

This translation is provided for information only. In case of discrepancy, the French version prevails.